So you’ve downloaded that awesome new WordPress plugin everyone is raving about. After reading the reviews you are confident that it does at everything you need it to, and more. The excitement builds as you upload the files and get ready to activate the plugin. You flip the ‘switch’ and go to see the new awesomeness on your site and…
You think to yourself, ‘Could this over-hyped plugin actually be a dud?’
Chances are the plugin works fine, you are probably just have a plugin that’s experiencing a conflict with either another plugin or with the theme itself. We’ll start with determining if you have a plugin conflict that’s causing the issue first, since it’s easier to troubleshoot.
Here are the steps you can follow to determine if a plugin conflict is the problem:
- Deactivate all of your active plugins except the plugin you are trying to troubleshoot
- Check to see if the plugin is now working, if so continue to next step (if not, the problem is either the theme or the plugin itself.)
- Begin re-activating the other plugins one at a time, checking to see that the plugin in question is still working.
- After you test each individual plugin, deactivate it and move on to the next.
- If at any time the plugin stops working after activating a particular plugin, you have found your conflict.
The best advice at this point would be to contact both plugin developers and notify them of the conflict.
Check back for part two in this series – Troubleshooting your WordPress Theme